Shipping Information:

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be as smooth and upfront as possible - just the way we like it.

For Non-US Customers * Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.

What are your shipping and processing times?

Standard Shipping Times

Domestic:

United States: 15 - 30 Business days

International:

United Kingdom: 15 - 25 Business days

Canada: 15 - 30 Business days

Australia: 15 - 30 Business days

Europe: 15 - 25 Business days

Latin America: 15 - 30 Business days

Other countries: 25 - 35 Business days

Processing Times

Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

If you need more detailed information, please shoot us an email at support@pokemongo.plus and we'll help you out!

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

Updated at 16/11/2022

Contact:

For any questions regarding our products or for assistance with your order, please email <your store email> and you should get a response within 1-2 business days. If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message. Thank you!

About Us:

"Happy Drying, Nature Forever."
"Preserving the beauty of flowers, spreading the joy of drying."
"A garden that never fades, happy times forever."

"To create lasting and emotionally resonant dried flower art in a sustainable and natural way, ensuring that every joy and memory remains vibrant over time."
Or, more specifically: "To become Asia's leading dried flower lifestyle brand, promoting the green aesthetics of 'Happy Drying,' integrating natural art into everyday life."
If you need a closer alignment with the brand's actual business (e.g., whether it leans towards gardening, floral gifts, or hands-on workshops), please provide more details, and I will adjust accordingly.

Happy Dry Garden is the original name people trust for dry products.

Our customers choose us time and time again for our premium products

Why you should buy from us:

• Secure ordering available

• Lowest pricing available online.

• Courteous, knowledgeable and professional support

• Tons of satisfied customers

• Premium product quality. You will love our products.

• All items are in stock & ready to ship

Shipping Policy

INTERNATIONAL SHIPPING:

We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us.

APPROXIMATE SHIPPING TIMES (does not include weekends/public holidays):

• USA ~ 7 to 16 business days (tracking system available)

• Rest of the world ~ 7 to 21 business days (tracking system available varies)

Delayed delivery - in very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there are no tracking updates for more than 30-60 business days.

This may especially be true during the busier holiday seasons at the year's end (November to December months), during promotions, or other instances.

PROCESSING TIME VS SHIPPING TIME

Please note that processing time (4-6 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, forwarded to logistics, and sent forth to the post office).

After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website.

Processing Time - in very rare instances, may take longer than the stated expected time frame. During busy times like holidays, promotions, or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.